❓ Frequently Asked Questions (FAQ) – SnapBuy

We’ve gathered the most common questions our customers ask to help you shop with confidence. If you don’t find the answer you’re looking for, feel free to contact us — we’re always here to help!
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Presale

SnapBuy is an online fashion store with a global reach. Our suppliers and warehouses are located in different countries to ensure faster delivery and more product variety.

Yes, we ship worldwide. Shipping times and fees may vary depending on your location. You’ll see all the details at checkout. .

Delivery typically takes 7 to 15 business days, depending on your location. You will receive a tracking number once your order is shipped.

Absolutely! Once your order is shipped, you’ll receive a tracking number by email so you can follow its progress in real time. .

You can return eligible items within 14 days of receiving your order. The items must be unused, in original packaging. Visit our Return & Refund Policy page for full details..

We’re sorry for the inconvenience! Please contact us within 48 hours of receiving your order with a photo of the item. We’ll replace it or issue a refund as needed. .

You can email us anytime at support@snapbuy.com. Our team will get back to you within 24 hours (Monday to Friday). .

Yes! Be sure to follow us on Instagram and subscribe to our newsletter to get exclusive promo codes and flash deals. .

Each product page includes a size guide to help you find the perfect fit. If you're unsure, feel free to contact us before placing your order.

We process orders quickly to ensure fast delivery, so changes or cancellations are only possible within 1 hour of placing your order. If you need to make a change, contact us immediately at support@snapbuy.com. .